TV Tuner Warranty

KAISER BAAS TV TUNER WARRANTY, RETURNS & REPAIRS POLICY

Warranty:

• Standard 12 month warranty from purchase invoice date of KAISER BAAS product.
• Must retain proof-of-purchase to receive warranty / replacement.
• Warranty means repairing the product wherever possible, replacing the product,
  whole or part (including remote control & power supply);

Warranty covers the following faults/defects:

• Standard 12 month warranty from purchase invoice date of KAISER BAAS product. Must retain proof-of-purchase to receive warranty / replacement.
• Warranty means repairing the product wherever possible, replacing the product, whole or part (including remote control);
• Warranty covers the following faults/defects:
  • Scratched, cracked, chipped, warped, discolour of tuner body or antenna/s upon first receipt & opening of the package.
  • Corrupt software
  • Non-functioning remote controls (batteries excluded)

Warranty does not cover:

• Third party accessories not originally shipped with KAISER BAAS product;
• Damaged tuner body and electronics as a result of using a different power supply other than the standard computer port;
• Improper use & handling of the product including broken antenna socket;
• Improper maintenance of the product
• Freight charges & insurance for returning back to base.
• Shop soiled products including:
  • Scratched, stained or damaged tuner body as a result of everyday use
  • Stained or damaged remote control

Next step

• If you believe your Kaiser Baas product meets the Warranty points above, then please see the Contact Technical Support page.

 

< back